Privacy Policy

Last updated: March 2026

1. Who we are

Accounting Malaysia ("we", "us", "our") operates the website accountingmalaysia.com. We are an independent business services information and consulting platform based in Malaysia. We are not a licensed accounting firm.

2. What information we collect

We may collect the following types of information:

  • Contact information β€” name, email address, phone number β€” when you submit a contact form or consultation request.
  • Usage data β€” pages visited, time on site, referral source β€” collected automatically via Google Analytics (anonymised).
  • Communication records β€” messages you send us via form, email, or WhatsApp.

We do not collect payment card information. We do not build user accounts or require login.

3. How we use your information

We use your information only to:

  • Respond to your consultation requests and enquiries
  • Improve the quality of our content and services
  • Send relevant information you have explicitly requested
  • Comply with applicable Malaysian law (PDPA 2010)

We will never sell your information to third parties. We will never pass your details to marketing lists without your explicit consent.

4. Cookies and analytics

We use Google Analytics to understand how visitors use our site. This uses anonymised, aggregated data. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Our site uses essential session cookies only. We do not use tracking cookies for advertising purposes.

5. Data retention

We retain contact form submissions for up to 24 months, or until you request deletion. Analytics data is retained in accordance with Google Analytics' standard retention policies.

6. Your rights (PDPA 2010)

Under Malaysia's Personal Data Protection Act 2010, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Withdraw consent to our processing of your data

To exercise any of these rights, contact us at the address on our contact page.

7. Third-party services

Our contact form is processed by Formspree (formspree.io). WhatsApp communication is governed by Meta's privacy policy. When we refer you to partner service providers, their privacy policies apply to information you provide them directly.

8. Changes to this policy

We may update this policy from time to time. Material changes will be noted at the top of this page with an updated date. Your continued use of the site constitutes acceptance of the updated policy.

9. Contact us

For any privacy-related questions or requests, please use our contact form or send us a WhatsApp message.